Legislative Decree 6 September 2005, no. 206 (Consumption Code), and its subsequent amendments and additions, recognizes and guarantees the individual and collective rights and interests of consumers and users and promotes protection at national and local level.
Exlege offers consumer and consumer advice and assistance to protect them from unfair or aggressive commercial practices that are contrary to professional diligence and are capable of distorting the consumer’s economic behavior and misleading commercial practices that can lead the consumer to take decisions of a commercial nature that otherwise would not have taken.
Exlege provides assistance and advice to the citizen / consumer who has entered into a commercial contract with harassment clauses that would cause a significant imbalance in favor of the trader, the rights and obligations arising from the contract, including through the adoption of measures enabling to the consumer / citizen to assert his rights in terms of withdrawal and distance contracts, consumer information, proper contract performance, product safety and quality, manufacturer’s obligations, defects and warranties.